Shipping, Returns, & FAQ
Q: How much does shipping cost?
A: Shipping is FREE in Canada. Other destinations cost $20 - $40.
Q: How long does shipping take?
A: Juniper Clothing ships worldwide via Canada Post. Shipping times vary from 2 to 9 business days for Canadian customers. International orders may take 2 - 3 weeks to arrive.
Q: Do you accept exchanges or returns?
A: We want you to be happy with your purchase! If you need to return an item, please email us for shipping uinstructions. We will happily offer an exchange or store credit within 30 days of purchase. The purchaser is responsible for all return shipping charges.
We double check every item before shipping, but in the event that you find something wrong with your order, please email us and we'll make it right.
Q: Are your products sold in any retail stores?
A: Yes! You can find a selection of our items at Wallnuts Climbing Centre.
Contact Wallnuts for current hours and inventory.
If you have any further questions, please contact us at firstname.lastname@example.org.
All the best,